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Network Power<100 people
Roles
🧑‍🔬100%
Engineer
Geos
🇮🇪100%
Ireland
Work Background
Apprenticeship leading to Advanced Certificate in Computer Programming
OtonomeeApprenticeship leading to Advanced Certificate in Computer Programming
Mar. 2022 - Mar. 2024Remote · RemoteAzure Function apps Coded a scheduled Function app to extract data from production databases to JSON files in Azure storage Azure MVC web apps Coded an online .NET form to extract data from production databases Azure cosmos NoSQL database Data from front end operators was stored in an Azure Cosmos database Angular scripting .NET desk top apps for backup Coded a desktop app to perform back up of customer data for GDPR compliance Azure OpenAI service Azure blob storage Website scrapers Coded a scraper to extract customer data daily from an online CRM that had no API's. Genesys back up tool Using GeneSys command line tools, I created a c# application to download all the flows from GeneSys. Azure Application Insights logging Analysed errors and exceptions in the logs using Azures application Insights Logging service Datacamp python courses on Advanced Machine Learning, Advanced Python and Data Engineering fundamentals
Senior Technical Support Engineer
IBMSenior Technical Support Engineer
Oct. 2010 - Mar. 2022I was employed as a Technical Support Engineer level 2 at the IBM campus in Damastown, Dublin. I was supporting the Lotus Domino Messaging server and the Lotus Notes email client. The support region was the EMEA region (Europe , the Middle East and Africa). I communicated via telephone, email and RDP. I typically had forty tickets open at any one time and always me the targets for number of closures and client satisfaction ratings. I also wrote technical documents and mentored junior engineers. I reproduced customer defects on virtual Windows and Linux servers.
BroadVision developer
KPNBroadVision developer
Sep. 2005 - Sep. 2010The Hague, South Holland, NetherlandsI was employed as a contractor at KPN working on their BroadVision based website. This was hosted on a UNIX box and used an Oracle database.
BroadVision Software Developer
Cambridge Technology PartnersBroadVision Software Developer
Aug. 1999 - Aug. 2005Amsterdam, North Holland, NetherlandsEmployed as a Software Developer, working on the Hewlett-Packard Project. This used BroadVision Content Management System on a UNIX box with an oracle database. The project ran on quarterly cycles. Each project cycle would start with requirement gathering for new or updated features in meetings with Hewlett-Packard employees. The earlier versions of BroadVision were written in C++ and later versions were written in Java.

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