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Work Background
S&P GlobalSenior Product Manager
May. 2023São Paulo, Brazil
AndelaLead of Product Management Practice
Aug. 2022 - Jan. 2023New York, United States
ShopeeGroup Product Manager - Payments, Credit and Fraud
Mar. 2021 - Aug. 2022São Paulo, Brazil• Created and expanded Payments Tribe, by hiring, and developing 24 cross-functional professionals working with their Individual Development Plan (IDP), performance reviews, and providing
feedback on 1:1 sessions. • Defined the product strategy to become a Sub-Acquirer and Payment institution company, licensed by the Central Bank, by managing the Product Roadmap, developing the Business Requirement Documents (BRD), and reviewing the Product Requirement Documents (PRD) for the new structure, process, and compliance activities. • Reduce cost processing by approximately 60% from local purchases using the Boleto payment method, by defining the new integration flow. • Launched the new PIX product, from 0 to 1, reducing transaction cost by 93%
for local purchases, by performing product discovery, and market benchmarks, leading the PMs, product designers, and QAs from the initiative, and organizing the product roadmap/delivery, tests,
and rollout plan. • Launched Shopee Antecipa, reaching an average savings of 1.2M USD during 2022 in anticipation of cost for local sellers, by performing business and market analysis, managing the product roadmap and product team, reviewing the training material, prototypes, market data, BRDs, and defining the releasing the plan along with stakeholders, design and development team. •Reduced the refund process average time from 11 days to 5, increasing NPS and reducing the operational cost/process by leading the PM, reviewing the prototypes, and A/B tests/user research. •Created the first North Star Metrics definition and main KPIs dashboard for the payments products by leading the Data PM responsible for mapping, and reviewing system tags to identify conversion rate, churn, NPS, and daily active users (DAU) for our products. • Launch the first payment products for LATAM (Argentina, Chile, and Colombia) by leading the Product Managers during the discovery of payment methods and integration.
ShopeeSenior Product Manager
Sep. 2020 - Mar. 2021Sao Paulo, BrazilAs a Product Manager, I was responsible for the Discovery and Delivery of Payment and Fraud products. Responsibilities and achievements: • Built and manage Product Strategy and Vision, product roadmap;
• Conduct market and user research;
• Organize and drive product releases and ensure compliance with schedule and quality. • Transaction fee reduction from 9% to 4% for local purchases;
• Creation and integration of Seller Tax Invoice for Paid Ads launch;
WirecardProduct Team Lead/ Product Owner
Jun. 2019 - Aug. 2020São Paulo Area, BrazilAs a Business Analyst/ Product Owner, I was responsible for creating and
managing the backlog items from the development team, creating user
stories, and acceptance criteria, leading meetings with stakeholders,
participating in all Scrum ceremonies, creating and managing the development
roadmap, and supporting different testing for both web and mobile platforms
CoreLogic | FNCTechnical Product Manager
Mar. 2016 - Jun. 2019São Paulo Area, BrazilAt CoreLogic, I was part of the Innovation Lab - FNC Brazil team and B3
partnership. We provided our real state analysis platform and improved it to fit
the Brazilian market. Main responsibilities:
•Analyze technical requirements and create and maintain the Product Backlog.
•Create and translate technical documentation, translation, and product
definition (user stories, acceptance criteria, DoR).
• Analyze issues and identify improvements by using analytics tools and SQL
database research to data access.
• Participate with the Engineering team in Scrum ceremonies.
• Perform UAT and smoke tests for new releases
ITG - Informação, Tecnologia e GerênciaIT Business Consultant
Jan. 2014 - Feb. 2016São Paulo Area, Brazil• At ITG, I was part of the consultant and deploy the team. My responsibilities were to analyze and manage requirements, create deployment roadmap, manage incidents, create and translate functional documentation.
HSBCBusiness Intelligence Analyst
Jun. 2013 - Nov. 2013São Paulo Area, Brazil• At HSBC I worked with the credit analysis team, being responsible by creating monthly reports to managers and maintaining the routines that created those reports(VB e SAS).
Opus SoftwareSoftware Engineering Analyst
Jan. 2012 - May. 2013São Paulo , Brazil• At Opus I worked as a Software Engineering Analyst inside the engineering team, working with the software development of the banking internal automation modules, using Scrum agile methodology.
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