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Work Background
CWI SoftwareTechnical Project Lead
Apr. 2023São Borja, Rio Grande do Sul, BrazilCustomer: one of the largest supermarket retail chains in Spain Project III: Product Information Management (PIM) system Revamp Period: 2023 (~1 yr) Responsibilities: - Led the architectural design and scope definition for the integration redesign of internal and partner systems, focusing on data integrity and efficiency. - Developed a web interface (Python, Django) to simplify data management and operational processes. - Designed and implemented a RESTful API (Python, Django REST Framework), enabling seamless data access for satellite systems. - Refactored satellite systems to optimize integration efficiency. - Implemented distributed data processing using queues (pubsub) for scalable load handling. - Deployed systems on Google Cloud Platform (GCP), utilizing Docker for consistent and reliable environments. - Managed PostgreSQL databases (design, optimization, maintenance) to ensure data integrity, performance, and scalability. - Utilized a wide range of GCP resources (find more details in the Projects section). - Actively managed costs and quotas, ensuring optimal resource utilization. Outcomes: - Successfully modernized integration solutions, leading to improved system interoperability, reduced latency, and enhanced data consistency. - Drove technological innovation through the adoption of cloud-native solutions.
CWI SoftwareSenior System Analyst
Mar. 2021 - Mar. 2023São Borja, Rio Grande do Sul, BrazilCustomer: one of the largest supermarket retail chains in Spain Project II: E-Commerce Expansion and Partner Integration Period: 2022 (~1 yr) - Scaled the e-commerce platform to support approximately 200 stores. - Led coordination with key partners (iFood, Rappi, Cornershop) to implement pre-sales (catalog sync), sales (invoicing), and post-sales (accounting, inventory) processes. - Planned the ClubDIA App front-end redesign and executed back-end enhancements for improved user experience. - Oversaw integration and data loading for the Loyal Guru organizational data lake. Project I: Brazilian Launch of X5 Group E-Commerce Platform Period: 2021 (~1 yr) - Led the integration of the X5 Group e-commerce platform with Brazilian systems and partners (payment gateways, delivery services, anti-fraud, communication). - Acted as the liaison between cross-functional teams, leveraging English fluency and technical/business knowledge to ensure smooth communication and project execution. Outcomes: - Successfully launched e-commerce operations for approximately 20 stores, overseeing platform configuration and deployment. - Established and optimized support processes for efficient operations, providing timely assistance to store operators and end-users.
CWI SoftwareSenior System Analyst
Mar. 2019 - Feb. 2021São Borja, Rio Grande do Sul, BrazilCustomer: major Brazilian retailer focused on fashion Project III: White Label Credit Card Issuing Platform Period: 2020 (~1 yr) - Led the planning, implementation, and deployment of a white label credit card issuing process. - Developed a responsive web system and APIs for integration with back-end systems. - Expanded the existing proposal analysis platform to accommodate branded card functionality. - Prepared systems for multi-tenant operation, enabling efficient scaling. Project II: Credit Card Transaction Systems Launch Period: 2019 (~1 yr) - Led the planning, implementation, and deployment of processes for partner company credit card transaction systems (private and white label). - Developed APIs to unify communication between internal and branded card management systems. - Implemented WSO2 API Manager for seamless API publication and access control. - Executed successful proof-of-concept projects for both in-house store applications and integration with third-party ERP systems for partner stores.
CWI SoftwareSystem Analyst
Dec. 2017 - Feb. 2019Porto Alegre Area, BrazilCustomer: major Brazilian retailer focused on fashion Project I: In-House Credit Card Issuing - Oversaw the planning, development, and launch of a pioneering in-house credit card issuing system (private label) for customers. - Guided the creation of Android and iOS applications, as well as APIs for front-end and back-end integration. - Designed and implemented a proposal analysis platform tailored for internal card issuing. - Developed a relational database with caching and replication mechanisms for efficient data management. - Engineered data ingestion processes, integrating internal (on-premise) and external (data bureaus) systems. - Led the unusual integration with external partners for biometric and anti-fraud analysis, advancing client projects.
NeogridProduct Analyst
May. 2015 - Nov. 2017Porto Alegre Area, BrazilPosition: Product Analyst (PO), Corporate Systems Architecture Team Responsibilities: - Product ownership: acted as Product Owner for corporate systems components and data, driving enhancement and evolution projects to improve company-wide products. - NeoGrid Client Upgrades (On-Premise): led the unification of file transfer systems for on-premise client infrastructures. Implemented self-update, remote configuration, and a back-office system for seamless client management. Monitored the rollout of the improved solution. - NeoGrid Client for Point of Sale (POS): mapped requirements, planned, implemented and deployed a system for capturing and transforming POS data. Created a printer-based, POS-agnostic solution for wide compatibility. - Customer Support Tool enhancement: integrated the customer support system with corporate authentication, authorization, and mesh management, enabling customer self-management of their relationships and user registrations.
Advanced IT SASoftware Development Consultant
Feb. 2014 - May. 2014Porto Alegre Area, BrazilAs a consultant engaged in the deployment of the Information Exchange Standard for Private Health Insurance and Plans at Clinicas Hospital (HCPA), my main responsibilities were: - Financial process analysis: analyzed HCPA's financial processes to identify and prioritize system requirements for implementation of the standards. - System architecture design: designed a systems architecture that seamlessly integrates with existing infrastructure, facilitating the adoption of the Information Exchange Standard.
FTEC FaculdadesAssociate Professor
Aug. 2012 - Jul. 2014Porto Alegre Area, BrazilProfessor of Higher Education in Systems Analysis and Development, and Technical Courses in Computing. Courses Taught: - Computer Fundamentals - Algorithms - Logic for Computing (Discrete Mathematics) - Programming (C) - Object-Oriented Programming (Java) - Web Programming I (PHP) - Web Programming II (Java)
Zenvia | Mobile ResultsDevelopment Team Lead
Mar. 2012 - Jul. 2013Porto Alegre Area, BrazilExperience highlights: - Project management: successfully managed system development projects, ensuring on-time, on-budget delivery while meeting quality standards and stakeholder expectations. - Process improvement leadership: structured and implemented critical departmental processes, including management goals, indicators, training programs, and follow-up protocols for continuous improvement. - Team building and management: defined team roles, responsibilities, and hiring processes; optimized team performance and productivity. - Systems architecture influence: actively contributed to determining system architecture and design. ERP/CRM project accomplishments (Microsoft technologies): - Business process optimization: conducted business process mapping across multiple areas (Business, Customer Service, Administrative/Financial), leading to workflow and operational improvements. - Team coordination: coordinated activities of internal and external teams. - Data migration leadership: led a sub-project focused on extracting, transforming, and loading data from legacy systems to the ERP/CRM platform. Additional contribution: facilitated the merger of Zenvia and PureBros.
Zenvia | Mobile ResultsTechnical Project Lead
Jul. 2011 - Feb. 2012Porto Alegre Area, Brazil- Team formation and technology adoption: formed a new system development team and implemented a new technology platform. - System maintenance and evolution: established processes for maintaining and updating production systems. - Continuous improvement: restructured and enhanced systems to meet evolving business demands and support increased operational volume. - User support: coordinated and executed Level 2 and 3 user support tasks. - Process modernization: led the adoption of contemporary development methodologies (XP, Scrum, Lean/Kanban) and ensured process alignment across impacted departments. - System evaluation and selection: evaluated and selected systems for the merger of Human Mobile and BeWireless.
Zenvia | Mobile ResultsSystem Analyst
Jan. 2011 - Jun. 2011Porto Alegre Area, Brazil- Acted as a link between business teams (e.g., product development, commercial, customer support), operating systems (e.g., network and database), and the software development team. - Translated business needs into system requirements and/or software development projects. - Participated in strategic decision-making for product development. - Collaborated on decisions regarding systems architecture and design.
SisnemaInstructor
Feb. 2010 - Aug. 2011Porto Alegre Area, BrazilInstructor of Java Training Courses. Courses taught: - Programming Logic (Algorithms) - Web Development with HTML, CSS, and JavaScript - Fundamentals of Object-Oriented Programming with Java - JavaServer Pages (JSP) and Servlets - JavaBeans - Design Patterns - JavaServer Faces (JSF)
Advanced IT SATechnical Project Lead
Feb. 2009 - Dec. 2010Porto Alegre Area, Brazil- Requirements gathering, estimation, planning, and coordination of development activities. - Business analysis, integrating the needs of relevant stakeholders with the project plan. - Training team members on project technologies and processes.
Advanced IT SASystem Analyst/Developer
Feb. 2007 - Jan. 2009Porto Alegre Area, Brazil- Business needs mapping for the project. - Business analysis and requirements specification. - System analysis (including use case specification, prototyping, object-oriented modeling, and UML). - Software development. - Automation of routine software development and system operation tasks using shell scripts and Ant scripts.
Lojas Quero-Quero S.A.System Analyst/Developer
Oct. 2005 - Jan. 2007Santa Rosa Area, Brazil- Business analysis and requirements gathering. - System analysis, including use case specification, prototyping, object-oriented modeling, and UML. - Software development. - Automation of routine software development tasks using shell scripts. - Installation and configuration of software development tools in Unix environments. - Participation in project leadership activities, including prioritization, estimation, and planning. - Training of team members in project technologies.
Universidade Regional do Noroeste do Estado do Rio Grande do Sul (UNIJUI)Scholarship holder and Trainee
Mar. 2004 - Sep. 2005Ijuí Area, BrazilTechnology Department: - Member of a scientific research project focused on Collective Intelligence, Computation, and Cognition. - Taught courses in Object-Oriented Programming using Java and UML. Biology and Chemistry Department: - Computer Technician Trainee in the Interdepartmental Research Group for Science Teaching.
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