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Work Background
iGuanaSolutions Consultant
Dec. 2017Brussel en omgevingiGuana is a leading provider of Document Management Solutions & Scanning Services and a leading distributor of Professional Hardware (Scanners) in Benelux, Eastern Europe, Russia, CIS, and Southeast Asia. We offer state-of-the-art Document Management & Digital Archiving Software (iGuana iDM) and a wide range of professional Scanning & Digitization Services (ScanFactory & ArtFactory). We also provide a large selection of professional scanning equipment, such as document scanners, microfilm & microfiche scanners, book scanners, large format scanners, and more. With over 30 years of experience in the field and one of the most comprehensive solution & service portfolios on the market, we are a one-stop-shop for all of our customers' digital archiving needs. We help our clients digitize virtually any document or artwork and manage all their documents and archives electronically, cost-efficiently and in a legally compliant way.
Visit our website at: https://iguana-idm.com
AventoCRM Consultant
Jan. 2016 - Dec. 2017Mechelen
SageCrm Consultant
Nov. 2013 - Jan. 2016
Verama ProjectDigital Solopreneur
May. 2013Thuin, Wallonië, BelgiëDoLoveCare provides coaching, tools and information to start and market your online business and guides you in the digital transformation of your existing business.
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Allgeier NVCustomer Services Manager
Jan. 2011 - Jun. 2013In general: providing customer satisfaction trough our customer service team.
Organising the tools and procedures to improve efficiency and quality. Registration and follow up on service level agreements.
Pro-active handling by personal customer feedback visits. Exchanging information with the sales-, development- and management teams in order to get adequate actions on each level.
Customer administration and credit control.
Allgeier ComputerIT Consultant AC Logic
Apr. 2007 - Jan. 2011
Ciel BelgiumProduct manager / IT Consultant
Jan. 2001 - Dec. 2007Brussel
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