Jusan BankSenior Product Manager
Jan. 2023 - May. 2023Almaty, KazakhstanJusan Business — digital banking for business and entrepreneurs (SMEs) with more than 200,000 users — Managed and enhanced middleware product, aggregating and transferring necessary data on legal entities and individual entrepreneurs to bank’s ecosystem through a unified gateway, ensuring the security and integrity of requested information;
— Increased the successful request processing rate by 27% and improved product's uptime to 89%, resulting in faster account opening, money transfers, deposit opening, corporate card issuance, and credit requests for our users;
— Accelerated time-to-market of new services by 4 times by integrating government services into product's technical framework through third-party teams, leading to an improvement in key metrics of the ecosystem's products;
— Implemented cross-functional analytics, enabling data-driven decision-making and improved user experience;
— Established long-term OKRs by defining key goals and objectives for the team