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Work Background
HR Manager
Western Alliance BankHR Manager
Sep. 2021Phoenix, Arizona, United StatesKey Contributions: • Led the development of a comprehensive Employee Experience Initiative. Collaborated with executive leadership and HR teams to establish a user-focused approach using the Workday Journeys and People Experience Platforms. • Developed a New Manager Onboarding Program to equip new leaders with essential tools, resources, and skills for successful integration. • Established a Leadership Empowerment Group to assist managers in enhancing their leadership, performance management, and communication skills. Duties & Responsibilities: • Supports the bank’s strategic organizational objectives by promoting and administering HR policies and programs, leading special projects, and supporting leaders through mergers, acquisitions, change management, and reorganization efforts • Serves as a thought partner and monitors the performance of assigned groups, providing consultative HR support to executive leadership including coaching leaders on best practices related to complex employee relations issues, compensation planning, performance management, talent acquisition, and employment law compliance • Champions company culture by promoting diversity, equity & inclusion (DEI) efforts while partnering with the talent acquisition and the learning and talent development team to execute diversity & inclusion, career development, succession planning, and employee retention programs and initiatives • Collaborates with the talent acquisition and total rewards team to furnish competitive job offers and conducts compensation analysis to ensure internal equity is maintained • Analyzes employee engagement data and trends and provides executive leadership with insights, gaps, areas of strength, and opportunities for improvement • Manages and conducts thorough investigations for sensitive and complex employee relations matters and partners with legal counsel on resolutions for high-risk cases.
Senior Human Resources Business Partner
Western Alliance BankSenior Human Resources Business Partner
Jul. 2019 - Sep. 2021Phoenix, Arizona AreaKey Contributions: • Led the Employee Experience initiative during the acquisition of AmeriHome. • Project managed all aspects of COVID management and the Return to Office initiative. • Contributed to the development and testing of the Employee Engagement chatbot program. • Participated in the testing and implementation of the HCM system, Workday Duties & Responsibilities: • Partnered with leaders and supported business strategy across the bank’s credit, banking operations, lending & deposit sales and loan administration divisions • Served as a thought partner and helped managers navigate through organizational change • Led and participated in special projects of high complexity • Provided counsel and coaching to managers to identify solutions related to employee relations and performance concerns • Reviewed employee engagement data and trends and provided senior leadership and collaborated on the development of action plans • Supported the bank’s culture by promoting company values and business objectives, including diversity, equity, and inclusion (DEI) initiatives • Partnered with recruiting and the learning & development team to drive career development, retention, recognition, and performance management • Collaborated with the compensation team to evaluate internal equity, promotions, and employment offers • Conducted investigations while maintaining the utmost confidentiality • Managed FMLA and leave of absence requests as well as workers' compensation and unemployment claims • Engaged with employees to elevate the employee experience and served as a resource for individual contributors, providing guidance and resources • Adhered to all local, state, and federal employment laws and consulted with legal as needed
Human Resources Director
Chrysalis Academy LLCHuman Resources Director
May. 2014 - Jul. 2019Phoenix, Arizona AreaKey Contributions: • Directed a company-wide integration of Zenefits HCM platform. • Incorporated new technology solutions to automate workflows and processes to improve efficiency. • Designed the New Employee Training & Engagement Program Duties & Responsibilities: • Collaborated with company owners and hiring managers to determine business objectives, hiring strategies, and performance initiatives while strategically planning for company growth • Conducted full-cycle recruiting including processing manager requisitions, sourcing top talent, development of job descriptions and competencies, sourcing, candidate care, generating employment offers, and succession planning • Developed and designed the employee onboarding and new hire orientation program as well as HRIS database administration and management • Managed all aspects of employee relations including coaching and training managers on conflict resolution, problem-solving, and staff management techniques, fulfillment of FMLA and ADA requests, handling employee benefits, conducting internal investigations, and developing of employee engagement programs • Coordinated and prepared wage and salary programs and incentives programs with the CEO • Liaised with the broker to develop a competitive employee benefits program including medical, dental, vision, and life insurance • Ensured compliance with Federal and Arizona State Employment Laws
Program Director
Chrysalis Academy LLCProgram Director
May. 2014 - Jul. 2019Phoenix, Arizona AreaDuties & Responsibilities: • Developed and implemented school-wide and personnel policies and procedures • Conducted all student admissions and enrollment • Ensured compliance with the Department of Health, Department of Education, and Division of Developmental Disabilities • Developed and assisted in the design of staff training and workshops • Facilitated all supervisor and management meetings • Provided oversight to school programs and acts as the direct liaison to the AZ Department of Health • Maintained all updated student/staff files and paperwork, ensuring compliance with the AZ Department of Health and AZ Department of Education • Designed marketing and promotional materials • Coordinated and attended marketing events, expos and fairs • Designed and updated the company website and intranet
Instructional Coach
Chrysalis Academy LLCInstructional Coach
May. 2008 - Jun. 2014Scottsdale, AZ• Coached to teachers and instructional aids on the methods and techniques of Applied Behavior Analysis (ABA), focusing on how to best utilize these strategies in a classroom setting. • Ensured the continued development and improvement of teachers through designing staff development training programs. • Ensured the effectiveness of training programs and identified areas of improvement, after conducting a thorough analysis on staff competencies.
Administrative Professional
Lexus of Route 10Administrative Professional
Apr. 2006 - Aug. 2007Whippany, New Jersey
Sales Consultant
Spa LadySales Consultant
Aug. 2005 - Apr. 2006Fairfield, New Jersey
Assistant Manager
Gold's GymAssistant Manager
Jun. 2004 - Jun. 2005Whippany, New Jersey

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