Roz Sheldon is the Client Services Director at Igniyte, where she spearheads strategic initiatives to enhance client relations and drive service excellence. With over 15 years of experience in reputation management and client engagement, Roz has successfully led her team to achieve a 30% increase in client satisfaction ratings over the past year. Her innovative approach to personalized client solutions has been instrumental in expanding Igniyte's global footprint. Outside of work, Roz is a passionate advocate for women in leadership, frequently speaking at industry events and mentoring aspiring professionals.More...