Adriana Lomba, as a Customer Service representative at Shannon Drycleaners, your role is crucial in maintaining customer satisfaction and loyalty. You are the first point of contact for our customers, and your main tasks include handling customer inquiries, complaints, and providing appropriate solutions. You are also responsible for managing transactions, ensuring timely delivery of services, and maintaining a clean and organized workspace. You play a pivotal role in promoting our services, enhancing our brand image, and contributing to our company's profitability and growth. Your communication skills, problem-solving abilities, and commitment to excellent service are highly valued.More...