Delia Otelea is an accomplished professional in the field of customer experience, currently serving as the Head of Customer Experience at Zelt. She is equipped with extensive expertise in developing and implementing strategies to enhance customer engagement, satisfaction, and loyalty. Before joining Zelt, Delia held several significant customer service roles, where she honed her skills in team management, communication, and problem-solving. In addition to her professional roles, she is also known for her ability to create a customer-centric culture within organizations. Delia holds a degree in Business Administration and Management, providing her with a solid foundation in business principles. Throughout her career, she has consistently demonstrated her dedication to improving customer experiences and implementing effective customer service strategies. Her leadership at Zelt continues to drive the company's reputation for excellent customer service.More...