I am a Team Leader with more than 11 years of experience in Customer Support, Sales and leading a team across some of the biggest BPO companies.More...
Francisco Partida
Member Services & Sales, Customer Service@Yoummday
Verified
Founder of Aurys Culture
Worked in Resorts Industry, Culture & Sports Projects.
Great Ideas MaestroMore...
Timucin Soler
Freelance customer support@Yoummday
Verified
Timucin Soler is a freelance customer support professional at Yoummday, a company specializing in providing customer service solutions. He is responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. His role involves interacting with customers via various communication channels, understanding their needs, and delivering appropriate solutions. He also contributes to the improvement of customer service procedures within Yoummday. His expertise in customer service and problem-solving skills make him a valuable asset to the company.More...
Valentin Bordea
Quality Manager@Infosys BPM
Verified
With experience in customer support and IT troubleshooting, I worked as a Team Leader and later as a Quality Manager at Infosys BPM. In one case, I identified a recurring IT issue causing delays. By analyzing support ticket data, I created a standardized troubleshooting guide and provided training, reducing resolution time by 30% and improving customer satisfaction. This highlights my ability to use data-driven solutions to enhance efficiency.More...
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Francisco Partida
Member Services & Sales, Customer Service @Yoummday