Program Manager Property Management@YMCA of Greater Boston
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I am a Program Manager at the YMCA of Greater Boston with a strong background in program instruction, workforce training, and career development. Over the past several years, I have designed and delivered property management programs, led workshops, and provided one-on-one coaching to help adult learners build the skills needed to succeed in today’s workforce.
In addition to my management experience, I bring technical expertise as a Freelance Software QA Engineer, where I’ve worked on mobile and web application testing, created test cases, and collaborated with cross-functional teams to improve product quality. My previous role as a Licensed Insurance Sales Agent also gave me valuable experience in customer engagement, consultative sales, and translating complex information into clear guidance.
I am fascinated by technology, driven by curiosity, and committed to lifelong learning. Currently, I am exploring different Apprenticeship programs at the YMCA focused on high demand occupations and seeking partners who share a passion for empowering individuals through financial literacy and or career opportunities.
My skills span program management, software testing, insurance sales, and customer service, with strengths in communication, problem-solving, and team collaboration. I am also exploring part-time opportunities that allow me to stay connected with emerging fields in customer service, technology, and AI.More...