Adam is a technology thought leader in Customer Success. With over 20 years of experience, he has helped a diverse range of clients, from small businesses to Fortune 100 companies, achieve exceptional results. Adam has led transformational strategy on the structure, programs, and operational frameworks for Cloud Customer Success organizations.More...
Donnie W
Solutions Architect@Twilio Inc.
Verified
AI Architect with hands on experience helping clients master AI-driven workflows and use cases. AI orchestration, RAG, MCP, vector databases, multimodal, prompt engineering - you are speaking my language. Unparalleled expertise in pre-sale and post-sale implementations, effectively enabling AI, superstar Twilio Segment CDP delivery, and data excellence. Adaptable, energetic, and laser-focused on driving revenue growth, mastering AI workflows, and accelerating ROI. Proven success in building strong relationships and leading complex business and technology projects from concept to completion. A passionate technologist and beloved mentor; relentless in curiosity, and a natural builder who thrives on turning ideas into impactful results.More...
Ernesto Martinez-Ordaz
Digital Marketing Manager
Verified
Ernesto Martinez-Ordaz
1526 S. Wabash Ave #300, Chicago, IL 60605 | 847-527-9363 | [email protected]
Proficient Digital Marketing Strategist and Manager with 26 years of Web Development and Digital Marketing experience.
Core competencies
● Expert Marketing – Traditional and Digital, utilizing digital marketing tools when necessary.
● Expert SEO and SEM expert knowledge
● eCommerce Expert that understands A/B testing to maximize customer experience
● Mac and PC platform knowledge
● Salesforce & Wrike experience
● HTML coding and editing software
● Adobe Photoshop / Illustrator / Canva
● Google and HubSpot Certified
● Fluent in English and Spanish
Education
Barat College (DePaul University), Lake Forest, Illinois
B.A. Degree in Marketing - May 1996
Work Experience
Napleton Auto Group (Car dealership group) | Chicago, Illinois – April 2024 – September 2024
Digital Marketing Director
• At Napleton, I created and oversaw comprehensive digital marketing strategies to enhance brand awareness and drive online traffic to sell more vehicles for seven dealerships.
• I managed and fostered a collaborative environment while ensuring professional development.
• I also planned and executed digital marketing campaigns across various channels (e.g., social media, email, SEO, PPC).
• Developed and managed the digital marketing budget, ensuring effective allocation of resources and maximizing ROI.
• Analyzed performance metrics and KPIs to assess the effectiveness of digital marketing initiatives and adjust strategies as needed.
Service Pro Titans (HVAC Company) | Chicago, Illinois – April 2023 - Present
Marketing Manager (Contractor)
● Maintain an overall digital marketing strategy for a small HVAC business in Chicago.
● While using social media, digital billboards, the website’s blog, email and SMS marketing, SEO, and paid search, the company attracts more customers within a specific geographical area in Chicago.
● Use Google Analytics, WordPress, Contant Contact, and SMS Messaging tools to acquire more market shMore...