I am a Programme Test Manager at Royal Mail, leading end-to-end testing for large-scale digital and operational transformation initiatives. With over 20 years’ experience in quality assurance and test governance, he specialises in de‑risking complex programme deliveries across legacy and cloud-based platforms. He is known for building high-performing, cross-functional test teams and implementing data-driven test strategies that improve release quality and speed. Krishnendu is passionate about continuous improvement and stakeholder collaboration, ensuring that testing is tightly aligned with business outcomes and customer experience.More...