Brad Thomas, as a Desktop Support Engineer at Wwtc company, is responsible for maintaining and troubleshooting the desktop computing environment within the organization. His duties include installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal workstation performance. He also provides daily technical support to employees for network infrastructure and internal desktop systems software and hardware. His technical knowledge, problem-solving skills, and excellent customer service contribute to smooth business operations.More...