Professional with 11 years of experience, being 03 of them in Consumer Goods Industry at L'Oréal and PUIG and 05 years in E-Commerce at B2W, the biggest Digital Company in Latin America. During this time I was able to finish my graduation in Marketing & Communication at ESPM, my postgraduate in Business Administration at FGV and few courses that changed my worldview, since NLP to Lean Six Sigma.
Although, when I started at B2W the amount of data and the chance to study consumer behavior so close with so many information about Buying Process, turned me into a data driven person and I sought to specialize in the theme.
All in All, after a course of Decoding Consumer Behavior Through Data I had no doubt that is the future of the market and fortunately what feeds my desire to knowledge.
Thereby now I'm pursuing my master's degree in Information Management in Lisbon at Nova IMS not only for being the Best Master Degree in the World, but also to leave my comfort zone, experience new cultures, working with people, exchange knowledge and breath the atmosphere of the new technological hub in the world.
Now responsible for an entire Business Unit at Worten - SONAE Since 2021, I have been able to put into practice what I have learnt along the way, combined with the strength of the operation and the worten brand, not only in the Portuguese market but also in the Spanish market. It's been three years of constant growth, delivering the best experience for the end customer, always obsessed with customer satisfaction.More...