🚀 Enterprise Customer Success Leader | AI Specialist | SaaS & Digital Transformation Expert
🌍 Location: Dubai, UAE
💼 Current Role: Enterprise Team, Customer Success @ Easygenerator
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About Me
Passionate about driving customer success, digital transformation, and AI-powered SaaS solutions, I have over a decade of experience in strategic account management, retention, and growth for Fortune 100 companies. My expertise spans customer success, AI development, and SaaS product strategy, helping businesses optimize operations and scale efficiently.
With a strong track record in building and leading high-value portfolios ($10M+), I’ve worked with industry giants such as Allianz, Rolls Royce, and Unilever, implementing AI-driven strategies to enhance product adoption and user engagement. My background includes deep market expertise in the Middle East, particularly Saudi Arabia and the UAE, where I have led impactful initiatives in corporate learning, digital transformation, and AI-powered SaaS deployment.
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Key Skills & Expertise
📌 Customer Success & Strategic Account Growth
📌 AI & SaaS Product Development
📌 Digital Transformation & Learning Technologies
📌 Enterprise Sales & Stakeholder Management
📌 Retention, Expansion & Churn Reduction Strategies
📌 Project & Change Management
📌 Data-Driven Decision Making & AI AnalyticsMore...