Norlin Sunga is a seasoned operations manager with vast experience in the technology industry. Currently, she holds the position of Operations Manager at Woflow, a data infrastructure company. Norlin is known for her exceptional skills in project management, process improvement, and strategic planning. Her role at Woflow involves overseeing company operations, ensuring efficiency, and implementing effective strategies for business growth. Prior to joining Woflow, Norlin held various leadership roles in different technological firms where she honed her operational management skills. She is a result-driven professional with a demonstrated history of driving operational success in the tech industry.More...
Natalie Tonner
Support Operations Analyst
Verified
Natalie Tonner is a dedicated Support Operations Analyst with nearly a decade of experience optimizing customer service workflows at companies such as Meta and TaskRabbit. She is a passionate customer support professional with SAAS and Payments experience, who thrives on building teams and processes from the ground up. At TaskRabbit, she advanced from a founding Austin remote agent to team lead in under a year, then managed specialized support teams while achieving the company's highest QA scores. At Meta, she designed comprehensive customer support processes, training, and quality frameworks for Shops / Payments teams and BPO partners.More...