Hi, my name is Mateo, and my expertise lies in Operations Management, Business Strategy, and Team Leadership.
As an Operations Manager, I've successfully led teams of up to 100 people in regional operations, consistently ensuring compliance with SLAs and KPIs. My key achievements include reducing operational times by 15% through process reengineering, and boosting overall productivity by 20% through continuous improvement initiatives. Furthermore, I managed annual operating budgets and implemented a new billing method that increased revenue by 10%.
I possess a strong track record in business development and sales, having successfully opened new LATAM markets and secured strategic agreements that increased revenue by 30%. I am highly proficient with CRMs like Salesforce and HubSpot, and my experience spans from lead generation and prospecting to developing robust client relationships.
My strength lies in my ability to coordinate cross-functional teams, drive efficiency and accountability, and make decisions based on data analysis. I am committed to continuous improvement and consistently seek to bring strategic vision and operational capability to achieve tangible results.More...