Ricardo Marcolino Gonçalves is a seasoned Especialista CPE at Claro, where he leverages over a decade of experience in customer premises equipment to drive innovative solutions and enhance service delivery. Known for his strategic vision and technical acumen, Ricardo has successfully led multiple projects that have significantly improved operational efficiency and customer satisfaction. His passion for technology and commitment to excellence have earned him recognition as a thought leader in the telecommunications industry. Outside of work, Ricardo is an avid supporter of tech education initiatives, volunteering his time to mentor young professionals in the field.More...