Customer Support Specialist with 4+ years of experience delivering high-quality service across diverse industries including logistics, hospitality, and the iGaming (casino) sector. Skilled in resolving complex customer issues, maintaining a high level of client satisfaction, and adapting quickly to new systems and workflows. Known for strong communication, problem-solving abilities, and a customer-first mindset. Brings a well-rounded perspective and the flexibility to thrive in both fast-paced and customer-oriented environments.More...
Lusine Kananyan
Account Manager/Project Manager
Verified
I am a dynamic and results-oriented professional with a strong background in the IT industry, having held key roles including Account Manager, Project Manager, Partner Relations Lead, Head of Support Teams, and General Manager. Across all positions, I bring energy, focus, and a genuine passion for what I do.
I believe that professional alignment and enthusiasm are essential for delivering high-impact results. When I take on a role, it's because I see a clear opportunity to contribute meaningfully—if the fit isn’t right, I prefer transparency from the outset to ensure efficiency and mutual respect for time and resources.
My experience has consistently centered around building and maintaining strong, trust-based relationships—whether with clients, strategic partners, or internal teams. I have a proven ability to lead cross-functional teams, resolve complex challenges, and foster a collaborative environment that drives project success.
I take pride in being both empathetic and solution-oriented, particularly in leadership and support roles where team dynamics are critical. Working closely with diverse stakeholders to deliver outcomes is not only fulfilling but also central to my approach. For me, successful collaboration reflects not just professionalism, but also respect, accountability, and long-term value creation.More...