I’m a Psychology graduate with professional experience across fintech, quality assurance, and customer support. My work has focused on onboarding processes, documentation review, compliance, and making sure operations run smoothly behind the scenes. I’ve coordinated with different teams, supported process improvements, and worked closely with customers and partners to resolve issues clearly and efficiently. With a mix of analytical thinking, attention to detail, and a people-centered approach, I enjoy roles where I can bring structure to processes while also supporting the individuals involved.More...