As a certified senior IT engineer with over 19 years of experience, I bring a strong background in endpoint management, Intune, Azure, and Windows 11 migration. My recent role at Amey Ltd involved leading the rollout of Windows 11 across 6000+ devices and managing enterprise environments using Intune MEM, Azure Virtual Desktop, and Microsoft Defender.
Throughout my career, I have consistently delivered high-impact IT solutions, authored technical documentation, and mentored support teams. I am passionate about driving operational excellence and aligning IT services with business goals. My certifications in ITIL, CompTIA, and Microsoft technologies further support my ability to contribute effectively to dynamic environments.More...