Executive leader and fractional consultant, strategist with 15+ years of experience driving large-scale software delivery, strategy, and services operations across the B2C and B2B landscape. Proven record overseeing cross-functional project teams of 50+ professionals and managing service portfolios ranging from $500K to tens of millions. Builds high-accountability cultures rooted in transparency, trust, and radical candor. Operates as both fixer and closer, cultivating deep client relationships to preserve and expand enterprise partnerships. Brings strategic and tactical command of delivery pipelines, PMO oversight, customer satisfaction, and continuous improvement across Salesforce and broader SaaS ecosystems. Delivers through hands-on leadership and a team-first ethos.More...