Scott Crownover is a seasoned professional who retired early after two decades in leadership roles with Verizon Wireless. Those roles included, stops as a District Manager in retail, Customer Service Manager and Director or Wireless Data Technical Support.
The last 10 years, he led Verizon Wireless' entire support model for advanced data technical support, leading two different call centers and the Enterprise Fortune 500 support team. Scott's leadership was demonstrated through his Verizon Wireless leading 6% yearly employee attrition rate and consistent recognition from internal customers and external customers. He possesses skills in problem-solving, leadership and strategic planning. Scott's inspired leadership, hard work, and innovative thinking helped him excel in his professional roles, earning him recognition and respect among his peers. Since leaving Verizon Wireless, he has taken on roles in Consulting and Sales. Even though he is retired, Scott continues to utilize his skills and expertise in various ways, including mentoring young professionals and participating in volunteer work, specifically with the BigBrothersBigSisters program.More...