Rafael D. Angelo is a seasoned IT Support Specialist with over a decade of experience in delivering top-tier technical solutions for Fortune 500 companies. Known for his exceptional problem-solving skills and customer-centric approach, Rafael has successfully managed and resolved complex IT issues, enhancing operational efficiency and user satisfaction. He holds a Bachelor’s degree in Information Technology from the University Anhembi Morumbi. Multiple IT service management frameworks. Passionate about leveraging technology to drive innovation, Rafael continually seeks to optimize IT infrastructures and empower teams through seamless digital transformations.More...