I have a multidisciplinary background in customer service, operations coordination, and creative production, with experience across the UK, Italy, and the United States.
I currently work remotely managing international clients and coordinating the design, production, and delivery of custom music awards for artists and record labels. This role involves project management, graphic design, and end-to-end client support.
I have several years of customer service experience across multiple sectors, supporting clients and partners through phone, email, chat, and digital platforms.
Earlier roles include partner support for Booking.com and operational roles in retail and hospitality environments.
I am fluent in Italian, English, and Spanish and comfortable working with international teams in remote settings. My key strengths are problem solving, clear communication, and maintaining high service standards.More...