Seasoned professional with over 15 years of experience in Customer Success, Customer Experience,
and Corporate Marketing. Drives company growth through white-glove handling of key customer
segments, ensuring a smooth ordering experience, and developing innovative marketing strategies.
Skilled in analyzing market trends and building strong customer and vendor relationships. Proven
team leader and collaborative team player. Enjoys mentoring and supporting team members' growth
to achieve overall success..
Currently I manage a Book of roughly 10M revenue per year, plus eCommerce accounts and global distributor channels at 700K annually. Distributors and Corporate accounts that receive White-glove service treatment = 50.More...