Stephanie Frimpong has consistently driven excellence in her role as Customer Relations Manager, where she spearheaded a transformative initiative that increased customer satisfaction scores by 30% within her first year. Under her leadership, the team successfully implemented a cutting-edge CRM system that streamlined communication processes and reduced response times by 40%. Stephanie's innovative approach to customer engagement earned her the prestigious National Customer Service Excellence Award in 2022. Additionally, she played a pivotal role in expanding the company's client base by 25%, contributing significantly to a record-breaking annual revenue growth.More...