I have 15+ years of consultancy experience working with clients such as UK Gov, Microsoft, Cisco, Barclays, Aviva, Orange, Boots, Oxfam, Recycle Now, Wrap, OECD, Open University, plus a number of start-ups and scale-ups. I have supported the delivery of new products and services, and the improvement of existing ones, by helping organisations understand their audiences and their needs.
I've worked as a user researcher, project manager, virtual assistant, account manager, systems analyst, web manager, paralegal and lecturer. Over the last 15 years, I've been freelance.
This breadth of experience isn't just a collection of job titles—it's given me the ability to see problems from multiple angles, translate between different disciplines, and adapt quickly to whatever challenge comes next.
I have a particular passion for supporting businesses and organisations working towards reducing waste and adopting more circular business models, helping them develop products and services that create value while minimising environmental impact.More...