Isabella Schnoering is the Director of Customer Success at Viral Ideas, where she spearheads innovative strategies to enhance client satisfaction and retention. With 5+ years of experience in customer relations, project management, and account management, Isabella has a proven track record of transforming customer feedback into actionable insights that drive company growth and client retention. Her team leadership and initiative approach has been instrumental in increasing client engagement over the past 5 years. Passionate about fostering a customer-centric culture, Isabella is dedicated to empowering her team to deliver exceptional service and build lasting partnerships.More...