As an IT Business Analyst at XPO Logistics, I drive critical solutions for an invoicing platform that processes millions of dollars in transactions every day for one of the world’s leading logistics companies. I own the end-to-end process of gathering and translating complex business requirements into actionable user stories, ensuring flawless execution of system enhancements that directly impact revenue. Partnering with developers and QA teams, I lead integrations with cutting-edge technologies to optimize performance, accuracy, and compliance at scale. My work doesn’t just keep the invoicing engine running—it powers financial operations that handle over $20 million daily, delivering measurable value and operational excellence.More...