Lidianne Mello is a seasoned professional in the field of customer experience management, currently extending her expertise to Forluz as their Customer Experience Manager. She possesses a strong background in fostering customer relationships, enhancing customer satisfaction, and driving business growth. Her understanding of customer needs and her ability to implement effective strategies has been instrumental in driving customer satisfaction.. Lidianne is known for her strong problem-solving skills and her ability to motivate her team to deliver exceptional customer service. Prior to Forluz, she served in various roles that honed her skills in customer service, strategic planning, and team leadership. Lidianne's dedication to creating a seamless and positive customer journey continues to be a driving force in her successful career.More...