Initiated and monitored utility services for new clients, ensuring precise billing and prompt invoice delivery.
Managed the closure of commercial locations, encompassing service
cancellations and final invoice validation.
Collaborated with utility companies to rectify billing discrepancies, including overcharges, duplicate charges, and missing invoices.
Addressed sensitive customer inquiries, delivering timely solutions to
complex situations.
Engineered and organized account structures for new clients as part of the onboarding process.
Resolved operational challenges relatedMore...