Yesodha Devi Bommareddy is currently serving as a Lead Software Engineer at UST Global, where she is responsible for managing software development projects, overseeing the team's performance, and ensuring the delivery of high-quality software solutions. She is an experienced professional with a strong background in software engineering, project management, and team leadership. Her comprehensive understanding of software development processes, combined with her problem-solving skills, makes her a valuable asset to the company. Her contributions have significantly influenced the successful completion of various projects, demonstrating her commitment and dedication to her role.More...
David Guzman
Customer Service Team Lead
Verified
Experienced Customer Service and Operations Professional with a strong background in call center support, member services, training, team leadership, and data entry. With over a decade of experience in customer experience management, benefits administration, and problem resolution, I specialize in delivering high-quality support, process optimization, and team development to enhance business operations.
As a former Team Lead at Versant Health, I successfully managed customer service teams, handled escalations, trained employees, and improved workflows to increase efficiency and customer satisfaction. I have extensive experience in CRM systems, data management, call center operations, and remote team collaboration, making me highly adaptable to fast-paced environments.
I am currently seeking remote contract opportunities in customer service, member support, call center leadership, training, and data entry. Open to both short-term and long-term projects that leverage my expertise in problem-solving, customer engagement, and operational efficiency.
Looking forward to connecting with companies and teams that need a dedicated professional who can deliver results and enhance customer experiences.More...