With a solid track record as an IT Business Partner Manager at Roche, my expertise lies in catalyzing sales, marketing, and customer experience processes. Through a commitment to innovation, I’ve played a pivotal role in driving the adoption of customer-facing applications and enhancing IT service delivery. The heart of my work ensures productivity and user satisfaction, acting as a critical interface between business needs and IT capabilities.
Previously, as a Digital IT Coordinator, I led the regional deployment of a new Learning Management System and a unique promotional materials approval system, streamlining processes and enabling new learning avenues. My approach integrates data-driven strategies with creative thinking, ensuring impactful results and continuous improvement. Roche's digital marketing chapter benefits from my involvement, where I contribute to developing customer journeys that resonate with our audience and build lasting value.More...