As Sonia Gasana, I have successfully managed and improved customer relationships at Venngo Inc. by leveraging my bilingual skills. I have consistently ensured customer satisfaction and loyalty, leading to increased business growth. I have also successfully resolved complex issues for clients in both English and French, enhancing the company's reputation for excellent customer service. My ability to communicate effectively in two languages has allowed me to bridge communication gaps and foster stronger relationships with a diverse client base. I also have experience renewing and onboarding new clients.More...