Vela
Company Employees
Sandra Feliu
Sales and Marketing Manager @nutriSport
Verified
#intro Hi everyone, excited to be here and connect. I’m Sandra, a Sales & Marketing advisor with a background in FMCG and sports. I focus on opening and developing retail spaces and small business concepts, helping brands go from strategy to execution, connect with customers at the point of sale, and drive growth through clear next steps. After building projects across Europe, I’ve recently moved to Asia and am open to opportunities here as well. Mostly interested in; • Retail openings & go-to-market execution • Trade marketing & customer experience • Sales & marketing strategy • Market entry (Europe & Asia) • Sports, lifestyle & emerging concepts Always happy to connect.More...
Thais Borges
CSM & Customer Support Consultant @Worldpay
Verified
Thais Borges is a distinguished CSM & Customer Support Consultant at Worldpay, renowned for her transformative impact on customer satisfaction and retention. She spearheaded the development of an innovative customer feedback system that increased client satisfaction scores by 30% within a year. Under her leadership, the support team achieved a record-breaking 95% first-contact resolution rate, setting a new industry benchmark. Thais also played a pivotal role in launching a global training program that enhanced the skills of over 500 support professionals, leading to a 40% reduction in response times.More...