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Joseph Hempel
President@Smart Staffing
Verified
Smart Staffing / Smart Resources has experienced significant growth in the last quarter.
This was not the case when I took over this vertical at the end of 2022. Which had lost revenue due to a massive lack in diversification in client make-up.
This is largely due to our successful guerilla sales activities and brand recognition marketing strategies. We also emphasize high-quality service delivery, by coaching our staff to make attention to detail, urgency, and high communication with our clients out montra.
However, there are challenges in managing the growing workload and maintaining service quality. We have leveraged AI, and powerful tools that allow us to stay centered on our customer experience. In staffing, that's both paying clients and the associates we place at our clients. Our purpose is to build people, align with customers, innovate, disrupt labor services, and then teach our people to give back. We donate a percentage of EBITDA that's managed by a committee of internal employees.
Additionally, we have identified potential markets for expansion, which could further increase our client base and revenue. We are also pursuing acquisitions to put fuel on the expansion fire.More...