Claims Examiner@Department of Labor and Employment
Verified
I am a seasoned workers’ compensation and federal claims specialist with over 20 years of experience across federal agencies, military service, and legal support roles. My career has focused on adjudicating complex claims, managing large caseloads, and improving operational performance in high-compliance environments. As a U.S. Navy Reserve veteran and bilingual professional, I bring a disciplined, detail-oriented approach to regulatory processes and stakeholder engagement. I hold a Bachelor’s in Criminal Justice and an MBA in IT Management.
Key Achievements
Maintained a 98% adjudication accuracy rate while overseeing 500–600 federal workers’ compensation claims annually.
Achieved a 25% reduction in average case processing time, streamlining workflows and improving claimant satisfaction.
Consistently ensured 100% audit compliance and issued over 600 formal decisions per year.
Resolved over 85% of disputed claims prior to hearing by coordinating with medical and legal professionals.
Provided high-level legal and case analysis support for the Social Security Administration, ensuring timely, compliant hearings and decisions.More...