Jacky Oats is the Manager of Operations at Uzinzo Travel, where she has been instrumental in streamlining processes and enhancing customer experiences since 2023. With a background in personalised hosipitality and a passion for exploring new cultures, Jacky brings a unique blend of expertise and enthusiasm to her role. Her leadership has led to a 30% increase in operational efficiency, and a marked improvement in profitability earning her recognition as a key innovator within the company. Outside of work, Jacky enjoys hosting, spending time in the African bush and walking and exploring new unique experiences opportunities.More...