Johanne Tanguay is the dynamic Manager of Operations at the City of Montreal, where she has been instrumental in streamlining municipal services, as IT projets for 5 years and 911 Call center manager for 20 years, enhancing operational efficiency since 2018. With over 15 years of experience in public administration, Johanne has led numerous successful initiatives to modernize infrastructure and improve managent on many levées. Her strategic vision and commitment to people development have earned her recognition as a Very good leader . Johanne holds a bacheler’s degree in industrial relations and a Law certificate. You can see her profile on LinkedIn : https://www.linkedin.com/in/johanne-tanguay-035b4376?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appMore...