With 8+ years of experience in SaaS and agricultural technology, I specialize in optimizing customer success operations, scaling engagement strategies, and driving measurable impact. As the Operations Lead at Unlikely Farms, I developed regenerative agriculture initiatives that increased production capacity by 30% and secured 98% customer retention. My tenure at Voltus saw a 20% boost in client retention through automated workflows and strategic account management. Passionate about sustainability and digital transformation, I leverage automation, data-driven insights, and cross-functional collaboration to deliver scalable solutions that align with both business growth and environmental impact.More...