Atul Sharma, a Senior Dialer Analyst at Univo Education Pvt Ltd, plays a critical role in managing CRM and product aspects. He is responsible for the analysis, design, and implementation of dialer strategies to enhance customer interaction and increase efficiency. He also oversees the CRM system, ensuring it is effectively capturing and managing customer information. Additionally, Atul contributes to product development, leveraging his analytical skills to improve product offerings and meet customer needs.More...