Heather Stclair is currently serving as the Help Desk Manager at the University of Pikeville. Her role involves managing the university's technical support team and ensuring the smooth running of IT systems. She is responsible for overseeing all help desk activities, providing user support, and coordinating with other IT departments. Heather also plays a crucial role in troubleshooting technical issues, implementing IT policies, and ensuring the security of the university's IT systems. Her expertise in IT management and customer service are vital in maintaining the efficiency of the university's IT infrastructure.More...