University of Houston-Downtown
Company Employees
Armiti Rashidi
Project coordinator @University of Houston-Downtown
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Tim Henry
User Service Specialist II @University of Houston-Downtown
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​Provides basic to intermediate support to students, faculty and staff covering five operating systems environments and associated hardware and software. May assist with the creation and maintenance of computer accounts. •​Analyzes computer user problems and recommends and implements hardware and software solutions. •​ Installs and configures software components on various operating systems. •​ Maintains Computer Server resources; may teach or provide hands-on computer courses and workshops •​ Analyzes computer needs of department and provides assessment of technology trends in computer systems. •​ Facilitates network assignments by gathering information and disseminating requests and results. •​Schedules office visits, troubleshoots computer problems and diagnoses causes, and performs other job-related duties as assigned.More...
CS
Clete Snell
Professor @University of Houston-Downtown
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Rebecca Hinrichs
AI Engineer / Data Scientist
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Recent M.S. graduate in Artificial Intelligence with a B.S. in Data Science and Applied Statistics. Research experience spans LLM architectures, computer vision, scientific computing, signal processing, and agentic modeling in high-performance or low-resource environments. Currently tutoring university-level physics, chemistry & differential equations students while expanding my skill set to stay ahead of trends in AI innovation, security and system robustness. Seeking a full-time role where I can continue learning and bring meaningful impact. Open to relocation!More...
Thomas Canny
Training Supervisor @Sunnova Energy International
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• Coordinate and facilitate training classes for new-hire direct and BPO employees in global contact center environments, as well as refresher and uptraining for current employees, including instructor-led training for various roles and coordinating with operations regularly for guest speakers and process updates • Conduct reporting for training on a daily, weekly, and class-by-class basis, and communicate this information in a format that is ready for presentation and for automated data capture • Manage 5-45 trainees during their first four to seven weeks, including instilling company culture, introduction and reinforcement of company values, and identifying poor-fit individuals early-on • Executed the launch of a new BPO site, including training all new agent staff, management, training, and quality assurance, with a focus on establishing and enhancing the corporate reputation and relationshipMore...