Founder/Lecturer/Registered Social Worker@The Good Care Practice
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Fiona Clark is the Founder of The Good Care Practice, social work Lecturer at the University of Canterbury, registered social worker, researcher of self-care, organisation culture and wellbeing. She blends academic insight with practical experience to inspire current and future social service professionals. She also consults in the corporate leadership space to assess organizational culture and climate, describing wellbeing as a productivity accelerator and revenue protector. She holds a BA in Social Policy and Sociology, a Master’s degree in Social Work(Applied) from the University of Canterbury and is currently completing a PhD.More...
Julian Randall
Programme Manager@Agile Training
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I am a seasoned Programme and Project Manager, as well as a certified Scrum Master, with over 20 years of experience driving business transformation initiatives for software vendors, systems integrators, and customers across diverse industries. My expertise includes:
• Programme & Project Leadership: Delivering complex projects in Higher Education, Telco, Retail, FMCG, Manufacturing, Government, Banking, Construction, Mining, Utilities, and Health, utilizing Waterfall, Agile, and hybrid governance frameworks.
• Digital Transformation: Implementing eCommerce platforms (B2C/B2B), process automation, and omni-channel strategies with Salesforce, RPA, and custom website development for customer portals and contact centers.
• ERP & Business Systems Implementation: Leading end-to-end deployments of solutions such as Workday HCM & Finance, SAP ECC/MRP & SuccessFactors, Oracle EBS & Commerce, PeopleSoft, and Salesforce CRM.
• Mergers & Acquisitions: Managing strategic M&A projects in energy, FMCG, and healthcare, including for British Gas, Fonterra, and NZ Health.
• Knowledge Management & AI Solutions: Developing ML, Neural Network, and Azure solutions, alongside Salesforce, Siebel, and Oracle Knowledge Management implementations in sectors such as mining, local government, and aviation.
• Leadership & Change Management: Guiding teams in Agile adoption, stakeholder engagement, project recovery, and delivery lifecycle management.
• Certifications & Tools: Proficient in Scrum, SAFe, PRINCE2, PMP, and OUM methodologies, with hands-on experience using Azure Boards, JIRA, Slack, and Confluence.
• Vendor & Contract Management: Skilled in RFP development, contract negotiation, and vendor-customer relationship management on both sides of the table.
I am highly motivated, effective at managing stakeholders at all levels, and committed to delivering business value through innovative, strategic solutions.More...