Knowledge Management & Training Lead@uniting AgeWell
Verified
I am deeply passionate about technology and empower companies to motivate, up skill, and educate their employees, partners, and customers through innovative, world-class IT learning programs. My approach includes strategising, planning, developing, and delivering enablement with a keen focus on achieving transformative results.
➜ MY WORKFLOW: I utilise robust change and project management methodologies including ADKAR/PROSCI, PRINCE2, and AGILE. I manage projects through the full lifecycle, aligning with and implementing via the ADDIE training methodology. I also integrate adult learning design principles and human-centered design to ensure effective learning experiences tailored to individual preferences.
➜ EXPERIENCE: I have collaborated with leading companies across Australia, the UK, and India, including NAB, DELL EMC, Telstra, Bluescope Steel, Onesteel, Realestate.com.au, GSK, E&Y, PWC, Integral Energy, CSL, Premier Technologies, TWE, DSE/Natural Resources & Environment, The National Archives UK, Colt Telecommunications, Sify Technologies, NIIT, Baptcare, Japara/Calvary, and MYOB.
This has afforded me experience in various sectors including startups, government, technology / software, healthcare, utilities, pharmaceutical, resources, telecommunications, and finance.
➜ EXPERTISE: My expertise spans managing training teams, Learning Experience (LX) design, customer journey mapping, developing SCORM-compliant eLearning courses, creating software demo and talking head videos, voiceovers, and implementing AI tools for process optimisation. I excel in stakeholder and vendor engagement, designing SAAS courses, instructional design, technical writing (workbooks, quick reference guides), configuring and supporting training environments, and measuring training impact.
➜ TOOLS I USE: I leverage Articulate Storyline and Rise, Adobe Captivate, Camtasia Studio, Supademo, Videate, ClickLearn, Premiere Pro, Final Cut Pro, CapCut, various Learning Management Systems (LMS) such as Totara, Moodle, and Litmos, as weMore...