Dedicated and detail-oriented Customer Support Specialist with 7+ years of experience handling client inquiries, resolving complaints, and ensuring customer satisfaction across diverse industries. Skilled in administrative support, project, and operations coordination, with a strong ability to manage remote communication via email, phone, and digital platforms. Adept in technical troubleshooting, onboarding support, and cross-functional collaboration with internal teams. Proficient in tools such as Trello, Google Suite, Slack, Zoom, and CRM platforms. A fast learner, process-oriented, and committed to delivering excellent service in a fully remote work environment.More...