Industry-experienced customer success manager with over nine years of experience spearheading customer success in Health, Sales, Retail and retention initiatives. I am passionate about teamwork and firmly believe in the growth potential and learning curve of people.
I tend to be a highly productive and committed person focused on delivering tangible results. Demonstrated history of increasing customer onboarding success rate by 75%, customer satisfaction scores to an all-time high of 96%, and decreasing customer churn rates by 80% on inbound calls with a SLA of 89%More...
Victoria Rodriguez
Art Director@Unicity International
Verified
Colette Dahl
CMO - Chief Marketing Officer
Verified
Colette Dahl started Prismora Growth after stepping back from a full time career in the C-suite leading teams across the product development lifecycle, from research and development to quality control and regulatory affairs. In her role as CMO she led communications, marketing, and creative teams, bringing over two decades of extensive experience and expertise in brand strategy, product marketing, and innovative business solutions.
Known for her strategic vision and leadership, Colette consistently drives impactful results and elevates brand experiences.
Over the years, she cultivated a successful career at organizations ranging from early-stage private companies to billion-dollar public enterprises. Her strategic mindset, innovation expertise, and relentless work ethic have enabled her to support multinational corporations, navigate complex international business landscapes, and collaborate with diverse cultures across the globe.More...
Ryan Wells
Information Security Engineer@Glacier Bancorp, Inc.
Verified
Ryan Wells is a seasoned Information Security Engineer at Glacier Bancorp, Inc., where he spearheads the development and implementation of robust cybersecurity protocols to safeguard the company's digital assets. With over a decade of experience in the IT security sector, Ryan has a proven track record of enhancing security architectures and mitigating risks. His innovative approach to threat analysis has significantly reduced potential vulnerabilities, earning him recognition as a leader in cybersecurity. Beginning his career 18 years ago in IT professionally ,Ryan holds a Bachelor’s degree in Information Security, has around a decade of security experience specifically, is a SANS Advisory Board member and is a Certified Information Systems Security Professional (CISSP) reflecting his commitment to maintaining the highest standards of data protection.More...