-3 years experience in running sales support and logistics of an on-site account earning $100-240k monthly accumulating into $3.5 million
-4 years experience in office administration and data entry
-6 year history in the hospitality industry with 3 years management experience of a 15 person team
-10 year history of customer service and information confidentiality
Adept at identifying root causes of operational challenges and implementing effective solutions to enhance customer satisfaction and streamline processes. Holds a bachelor’s degree in hospitality administration and is skilled in delivering exceptional customer service, optimizing workflow, and cross-functional collaborations.
Hard and Soft Skills
Office Administration: Detail-oriented; Data Entry, Integrity, & Maintenance; Databases and Spreadsheets; Email, Phone, and Verbal Communication; Microsoft Office Suite: Excel, Outlook, Teams, and Word; Multi-Tasking; Organization; Proof-Reading; Record Keeping and Filling; Virtual Learning
Logistics, Operations, and Solutions: Continuous Improvement; Creativity and Innovation; Critical Thinking; Inventory Management; Open-Minded; Standard Operating Procedure Composition
Team Leadership and Coordination: Coaching and Mentoring; Confidentiality; Reliable and Self Motivated; Store Management; Time Management; Training and Development; Willingness to LearnMore...